Client Experience
Poetry Living treats each of our homebuyers the way we would expect to be treated; fairly, honestly and kindly.
At Poetry Living, client experience encompasses the overall interaction that our homeowners have throughout their journey. This includes every touchpoint, from the point of purchase to the end of the warranty period. Our goal is to create a seamless and positive experience for our homeowners. At Poetry Living, we place a strong emphasis on understanding and meeting the needs and expectations of our homeowners, building trust and loyalty, and continuously improving processes to enhance satisfaction. By prioritizing client experience, Poetry Living will foster long-term relationships with homeowners, and ultimately provide a wonderful and meaningful homebuying experience.
T: 905.738.6671
MANAGE YOUR WARRANTY ONLINE:
Your new Poetry Living home is backed by Tarion. Register for Tarion’s MyHome (myhome.tarion.com) right after you take possession. MyHome is an online tool you can use from your computer or mobile device that allows you to submit warranty claims and upload supporting documents directly to your builder and Tarion. It also alerts you to important dates and warranty timelines, allows you to receive official correspondence from Tarion electronically, and schedule an inspection with Tarion when you need assistance.
Poetry Living is dedicated to providing excellence in service under the guidelines of the new home warranty and protection program.
For more information visit www.hcraontario.ca.